
Our Vision, Values and Mission
Our Vision
By putting quality first in everything we do for our residents, relatives and staff, we aspire to be a most respected and successful care provider.
Our Mission
Is to always focus on improving and developing the quality of:
• The care, hospitality and choice we offer our residents
• Our staff, their experience, development and behaviour
• The environments we choose and the buildings we operate
• Our systems and our financial performance
Our Values
• What we do is important
• We work together to make quality our way of life
• We respect, support and strive to improve the communities we serve
• We are honest, fair and ethical in everything we do
• We accept responsibility for our actions
• We make life and work meaningful and enjoyable for all
• We recognise and appreciate the individual in all of our residents and staff